Describe your issue or request and our partnership team will respond within one business day. Include relevant details to help us route your ticket quickly.
21 Feil Upper
Mon–Fri, 9:00–18:00 (AEST)
Reach us by phone at (07)-3438-1759 or email info@wafriconnect.com. Our team is available Monday through Friday, 8 AM to 6 PM AEST. For urgent technical issues, we offer a callback within 30 minutes during business hours. All other inquiries receive a first response within 4 hours.
Standard support requests are resolved within one business day. Critical incidents affecting platform availability are addressed within 2 hours. For common questions about account setup, billing, and partner onboarding, visit our FAQ section for step-by-step guides and troubleshooting tips.